Manager, Business Management (Planning & Training) (9210)
Job Type
Full Time
March 25, 2024 5:19PM
Toronto, Ontario
The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud. The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy."


About the job


Requisition ID: 9210

Number of Vacancies: 1

Department: Business Management & Performance (20001216) - Business Support (30000526)

Salary Information: $114,168.60 - $142,669.80

Pay Scale Group: 11SA

Employment Type: Regular

Weekly Hours: 35, Off Days: Saturday & Sunday Shift: Day

Posted On: March 21, 2024

Last Day to Apply: April 12, 2024

Reports to: Head, Business Management & Performance

Career Opportunity

Come join our Finance team at this exciting time and apply for the Manager, Business Management (Planning & Training) position.

What You Will Do

Reporting to the Director – Business Management & Performance, the Manager – Business Management is responsible to lead, facilitate and/or support initiatives that mature and bring consistency to the Corporate Services Group’s business management and planning practices. In addition, you will be responsible for the development and/or revision of Corporate Services Group policies, with a focus on budgeting and financial control policies.

The role also develops and implements a multi-year business planning process framework to link and integrate corporate planning, business planning, and financial planning & budgeting. This includes establishing processes, procedures, and templates, as well as providing corporate business training to Corporate Services and other Business Partners across the organization as required.

You will bring an excellent understanding of existing services, strategies, plans, objectives, KPIs and targets, in order to develop and implement leading practices that deliver the highest level of performance, quality and customer service and will play a critical role in supporting numerous transformational programs by developing and delivering related corporate training to ensure change management. You will also assist in defining service inventories and levels in support of service-based budgeting and results-based accountability.

The successful candidate will be required to participate in the TTC Customer Service Ambassador Program.

What Qualifications Do You Bring?

  • Completion of a post-secondary college diploma or university degree in a relevant discipline (e.g. business administration, finance, public administration, etc.), along with progressive related experience, or a combination of education, training and experience deemed to be equivalent.
  • Extensive experience in developing and implementing business management and planning policies, procedures, processes, and tools based on leading practices
  • Experience in strategic and business planning support and evaluation; financial planning, budgeting, analysis & management; performance measurement, in a large public or private sector organization
  • Experience in developing and delivering corporate training and development programs related to business management policies, procedures and processes to maximize financial and organizational performance & efficiency at a corporate or enterprise level
  • Extensive experience in analyzing, interpreting and summarizing information, and preparing comprehensive reports, for the purpose of supporting decision-making regarding financial, budgetary, policy and/or service issues
  • Experience with enterprise-wide financial, human resources and budgeting systems, preferably SAP
  • Expert knowledge in MS Word, PowerPoint and Microsoft Excel (including Macros, Pivot Tables, Lookup Functions and Data Analysis Functions) and other computerized applications related to financial planning, budgeting, accounting, costing and cost control
  • Thorough knowledge of the Ontario Human Rights Code, the Occupational Health and Safety Act, the Accessibility for Ontarians with Disabilities Act and other relevant legislation combined with a strong knowledge of equity principles and jurisprudence related to human rights, diversity and inclusion issues.


Apply analytical skills

Communicate in a variety of mediums

Demonstrate knowledge of the industry and / or sector

Develop/document policies and procedures

Provide specialized consultation

Use office technology, software and applications

What We Offer

  • Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
  • A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
  • One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
  • A comprehensive package that covers health, dental, vision and more.
  • Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being. .

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.

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