Manager, Employee Relations (10021)
Job Type
Full Time
Posted
September 13, 2024 11:21AM
Location
Toronto, Ontario
The Toronto Transit Commission has a rich history dating back to 1921. Since that time, the TTC has grown to become North America’s third largest transit system, providing 1.7 million customer journeys every workday, or around 540 million rides per year. The TTC has a proud record for providing safe, reliable transit. Operating across five distinct modes of transportation, the TTC has developed a reputation for excellence in the integration of those modes through well-proven design. A full-service operator, the TTC is capable of undertaking virtually every activity in-house via our 17,000 dedicated and professional employees. Toronto’s transit system should match the experience of living in such a city: a high quality, accessible network that understands what our customers need and delivers what matters most to them. The TTC is committed to delivering a world-class transit system.

Description

About the job

JOB INFORMATION

Requisition ID: 10021

Number of Vacancies: 1

Department: Human Resources (20000040) - Employee Relations (30000062)

Salary Information: $118,445.60 - $148,020.60

Pay Scale Group: 11SA

Employment Type: Regular

Weekly Hours: 35, Off Days: Saturday & Sunday Shift: Day

Posted On: September 11, 2024

Last Day to Apply: September 17, 2024

Reports to: Director, Employee Relations



The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud. The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy.


"
Career Opporuni

tyWe have a great opportunity in the Employee Relations section of our Human Resources Department. We are looking to hire an individual with strong labour and employee relations skills, with experience working in a fast-paced, complex, unionized environmen


t.
What You Will

DoAs the Manager, Employee Relations you will be responsible for assisting the Director, Employee Relations in planning, directing and coordinating employee and labour relations activities to achieve established goals and objectives. This includes overseeing the day-to-day guidance provided to all levels of TTC management, staff and union employees on a wide variety of employment and Human Resources related issues; and overseeing and resolving more complex grievances, mediations and arbitrations, acting as designate for grievance hearin


gs.
In addition, you will be responsible for supporting negotiations with the TTC’s bargaining units. Working with the Director – Employee Relations, the incumbent will help develop strategic bargaining objectives, direction, and proposals, and participate as a member of the negotiations team; interpreting existing Collective Agreements, Corporate Policies and Operational procedures, rules and regulations; and researching and preparing a variety of labour relations studies and proje


cts.
You will oversee a team of Employee Relations staff, supervising their daily activities; providing guidance; and planning, assigning and monitoring work to ensure a high level of performance, quality and service orienta


tion.
What Qualifications Do You

  • Bring?Completion of post-secondary education in Industrial Relations or a combination of education, training and experience deemed to be equivalent combined with several years related work experience in a unionized enviro
  • nment.Previous supervisory experience is an
  • asset.An LL.B designation or Masters of Industrial Relations and experience in labour and employment law are definite a
  • ssets.The successful candidate will be required to further their education in related courses and sem
  • inars.Thorough understanding of employee and labour relations practices and principles and the collective bargaining pr
  • ocess.Demonstrated familiarity with, and the ability to interpret, collective agree
  • ments.Demonstrated ability to interpret and apply the Ontario Labour Relations Act, Ontario Human Rights Code, Employment Standards Act, Occupational Health & Safety Act and related legislation and jurispru
  • dence.Strong negotiation, mediation and conciliation skills, in addition to well-developed investigative, organizational, time management, interpersonal and written and verbal communication s
  • kills.Computer literate with knowledge of related applications required to perform d
  • uties.Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and empl
  • oyees.Responsible for treating passengers and employees with respect and dignity and ensuring the needs of passengers or employees with disabilities are accommodated and/or addressed (within their area of responsibility) in accordance with the Ontario Human Rights Code and Related Orders so that they can fully benefit from the TTC as a service-provider and an emp


loyer.
What Skills Do You

Bring?Manage p

rojectsProvide specialized consu

ltationManage human re

sourcesUnderstand and apply relevant laws and regu

lationsUse office technology, software and appli

cationsApply analytical

skillsCommunicate in a variety of

mediumsManage c


onflict
What w

  • e Offer?Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging, representation and reflects the needs of the communities w
  • e serve.A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opport
  • unities.One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pensi
  • on plan.A comprehensive package that covers health, dental, vision a
  • nd more.Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ wel


l-being.
Commitme

nt to EDIThe TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confid

entially.The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC


employee.
We thank all applicants for their interest but advise only those selected for an interview will be


contacted.

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