Description

Responsibilities:

Customer Service

• Professionally and courteously handle all inquiries, feedback, complaints or concerns.
• Maintain an overall focus on enhancing the customer experience.

Administration and Reporting

• Respond to resident inquiries, feedback, complaints, and concerns in a timely and professional manner.
• Receive, sort, inspect and process rent cheques for deposit.
• Accept and assist with review and completion of lease applications.
• Provide administrative support for the Property Managers, including preparation of notices and other resident correspondence.
• Provide administrative support to the leasing agents; providing notices to residents and bookings appointments.
• Tenant file administration, lease administration.
• Other assignments within the scope, spirit, and purpose of the job as reasonably requested from time to time by management.

Requirements:

• Quick learner, exceptional written, interpersonal, and oral communication skills.
• Strong command of MS Office products: Word, Excel.
• Knowledge of the Residential Tenancies Act (RTA) is an asset.
• Must be fluent in written and spoken English.
• Must be able to work in the evenings and weekends.

If you are interested in this position, please send your resume to Stephen Clifford at stephen@danielsgateway.com and Genevieve Chessie at genevieve@danielsgateway.com by January 6th, 2023.

As an employer committed to employment equity and accessibility for persons with disabilities, we encourage applications from members of equity-deserving communities including women, BIPOC/racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities/expressions. We encourage members of all equity-deserving groups to self-identify within their cover letter should they wish to do so. When a candidate voluntarily discloses this information in their cover letter, the information will be kept strictly confidential.  Disclosure and/or self- identification with an equity-deserving group will not lead to advantageous treatment of a candidate who is not qualified. All qualified candidates are encouraged to apply. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

We thank all applicants for their interest in this position, however only applicants selected for an interview will be contacted.

An offer of employment is conditional upon the candidate being fully vaccinated against COVID-19 prior to commencing employment. They are required to provide proof of vaccination to the Employer. The Employer will provide reasonable accommodation to any individual who is not able to comply with this vaccination requirement due to a disability or other ground protected by the Ontario Human Rights Code.