Description
About the job
Toronto, Ontario, Canada (Hybrid)
This is a permanent position within the Ground Transportation Systems (GTS) Canada IT Department.
This Information Systems position is responsible for planning, project management, coordination and functional support of all GTSURS NORAM domains primarily, in the area of SAP logistics.
The SAP areas of responsibility will be in the SD, CS, MM, IM/WM, PP, PM and QM modules. The support and project management work is primarily, but not limited to, the use and evolution of the GTS SAP systems.
This position includes leading and supporting both project and production support activities. The SAP SCM Functional is the primary liaison between the Business teams and the Information System’s Business applications team.
Key Responsibilities:
- The SAP areas of responsibility are but not limited to SD-LE, CS-SM, MM-IM, WM, PP, PM and QM modules. The specialist in SAP logistics will have oversight for the enhancement and maintenance of these functions in Hitachi Rail's ERP footprint - SAP ECC 6.0.
- Support of EDI-IDOC’s integration with SAP using a integration platform(Eg: Boomi, Tibco, Webmethods)
- Support PLM(Windchill) integration with SAP for entire configuration management lifecycle
- Responsible for planning, directing and coordinating the efforts of both the project and functional/technical support activities.
- The individual will be expected to act as Project manager on projects/initiatives related to SAP or relevant applications through their entire lifecycle, including estimating resource requirements, RFP and SOW reviews, project activities and dependencies
- The individual will interact with internal team members, outsourced partners, including ABAP and Basis for issue escalation/resolution including the oversight of system configuration in the Logistics modules by any external service providers
- Work with managed service partner’s delivery manager to ensure quality of service (QoS) for the Operations team. Responsible for supervising system configuration in the Logistics modules by any external service providers.
- As required the individual will be expected to respond to Help Desk requests by reviewing and resolving assigned tickets based on priority in a reasonable time, aligning to SLAs and to provide a high level of customer service
- The individual will have a clear understanding of material master data management - the homogeneity of master data, its impact on our business and on master data management policy
- Interact with Business Analysts and customers to identify and document requirements that will be used to produce systems requirements documentation
- Transform business requirements into functional specifications and provide estimates to meet requirements
- The individual will have subject matter expertise, develop training materials and deliver training on the use of functionality in the Supply Chain areas
- The individual will provide guidance on strategy relative to the Supply Chain modules, e.g., what tools/business processes can be implemented at client in order to improve our efficiency/productivity and ensure that IS supports the growth of the business
- Manage testing of SAP solution
- Knowledge of working on Global Agile team in order to work in sprint
- Travel may be required periodically
- Other duties as assigned by management
Key Requirements:
- Must be familiar with SAP ECC 6.0 logistics functionality up through current enhancement pack
- Bachelor’s degree in Computer Science, Business Administration or Supply Chain Management or related field/foreign equivalent required, Master’s Degree in Computer Science, related field or foreign equivalent highly desired.
- Strong business process knowledge in Procurement to Pay processes: Inventory Management, Requisitioning, Purchasing, Material Requirements Planning and Engineering Bills of Materials.
- Understand the integration points with Accounts Payable, Production Planning and Sales & Distribution and Finance.
- Maintained high level of quality while working under pressure and deadlines.
- Analytical ability to synthesis data and reporting on metrics.
- Customer Service and Results oriented.
- Proven ability to stay organized and the ability to prioritize workload.
- Ability to assess the impact of new requirements on an existing suite of complex applications
- A working knowledge of Project Management. 3+ years as a project team leader or work package manager
- 10 years’ experience as an Logistics consultant or functional team member specializing in three of the following modules (SD, CS, MM, WM, PP, PM, QM)
- 4 full lifecycle implementation projects as an SD-LE, CS-SM, MM-IM, WM, PP, PM and QM functional/configuration team member.
- 2 full lifecycle upgrade projects as a SD, CS MM, WM, PP, PM, or QM, functional /configuration team member
- Be able to independently solve complex functional issues in SAP
- Experienced with utilizing OSS and submitting support messages to SAP
- Experience with SAP Data Migration and Interfaces including LSMW, eCATT, SAP Query and other data management tools.
- Must have excellent communication skills, both oral and written.
- Must be legally authorized to work in the county in which the position is located
- Must have a positive attitude.
- Organizational fit for the Hitachi Rail culture, that is, exhibit the values of Compliance, Respect, Innovation, Responsibility, Teamwork
- Ability to work in a team environment including team members both locally and remotely both foreign and domestic.
- Ability to prioritize workload
Preferred Qualifications :
- SAP Certification in a SCM module is highly desired
- Additional functional experience in SAP Portal is a plus.
- Functional experience working with SAP Supply Chain Management.
- Functional experience working with SAP Business Warehouse, BEX analyzer, Business Objects, Power BI or related business intelligence tools.
- Functional experience with 3rd party shipping automation solutions.
- Functional experience with PLM Solutions.
- Candidates should have strong knowledge of integrations and how SAP connects with other 3rd party applications.
- Functional experience with the deployment or support of supply chain/operations functions on the Fiori platform.
- Functional Experience with automated/collaborative testing systems such as Service Now for ITSM and CMDB, HP QC-ALM, Panaya, Solution Manager or related application.
- Experience with SharePoint, LiveLink (opentext)
- Experience with using Solution Manager 7.1/7.2 Business process monitoring.
- Experience developing test cases, test plans, executing tests, supporting business team in writing test cases, training users, and developing training manuals
Hitachi Rail is required to follow mandatory customer policies as well as Federal and Provincial legislation, now and in the future. This includes, but is not limited to, vaccination mandates and travel requirements. This role requires you to work on a customer site and/or travel. Therefore, you must follow all mandatory customer policies, Federal, and Provincial legislation as a condition of employment.
Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail.