Description
Job Overview
The Electronic Field Technologist will install, maintain, and repair the products owned by and distributed by Stinson ITS both in-house and in the field.
As a well-organized and detail-oriented individual, the Electronic Field Technologist will perform work both in-house and in the field. They will be required to follow blueprints and instructions to assemble, service, and maintain systems with minimal downtime.
Responsibilities
Read and interpret blueprints and technical drawings
Troubleshoot electrical issues
Follow instructions and designs and use manual and power tools to build electrical enclosures (both AC and DC) as well as mechanical mounting brackets and other assemblies
Assist with design of new systems including the creation of drawings in Solidworks3D
Fulfill customer orders and complete associated paperwork
Carefully follow established safety procedures and guidelines
Travel to sites and perform repair and maintenance work
Provide Technical Support to Clients
Identifies, investigates, and resolves users problems with hardware & software
Fields support calls, chat, email, and/or other communication from users with inquiries regarding purchased product
Commissions and configures systems remotely for clients
Other duties as assigned to meet business and customer needs
Requirements
Post-secondary education in engineering or 2 years of equivalent experience
Full G driver’s license and clean driver’s abstract
Ability to interpret technical drawings, blueprints, and instructions
Ability to operate electrical and manual machinery
Proficiency with Microsoft Office with above average Excel skills
Structured CRM experience (Salesforce) an asset
Experience with Solidworks3D is an asset
Ability to deal with deadlines and tight timelines
Strong communication and interpersonal skills
A keen interest to learn and grow and a willingness to be coached
Very occasional weekend and night work (once or twice a year)
Working Conditions
Atmospheric conditions
Standing
Walking
Sitting
Physical effort
Gripping
Pushing
Pulling
Use of fine and gross motor skills
Periods of significant concentration
Manual dexterity