Description

About the job

Job Description

ONxpress Operations Inc. (OOI) is shaping the future of transit in the Greater Golden Horseshoe area. With a long-term partnership with Metrolinx, OOI will oversee the operations and maintenance of the GO Transit rail network and Union Pearson Express, as part of the groundbreaking GO Expansion program. Supported by global leaders Deutsche Bahn International Operations and Aecon, we are driving the transformation of one of North America's largest transit networks. Our mission is to deliver faster, more reliable, safe and sustainable rail services through innovative technology and a commitment to excellence, giving you the opportunity to be a part of the next generation of transportation.

Accountability

The CMS Solutions Analyst for the GO Expansion – ONxpress Transportation Partners will establish a system design for the Commercial Management (CMS) solution, that enables fast and efficient development, systems integration, and incremental improvements. They will ensure that the CMS solutions are used, implemented, and configured to meet the requirements of all stakeholders. They will collaborate with other entities and stakeholders to ensure seamless interaction and data flows of CMS Data and documents through relevant IT systems. The CMS Solutions Analyst will ensure cost effective development and systems integration of CMS according to best practices and within defined cost frameworks as well as establish and maintain the IT configuration and customization, to make sure the system meets the requirements and keeping the baseline configuration maintainable and upgradeable.

Responsibilities

• Managing the Sub-Contractors, that develop and integrate the IT System, to make sure, that they deliver in Time, Scope, and Budget
• Managing all IT related user requirements for the CMS solution.
• Establish the seamless integration of the CMS Solutions with other IT Systems.
• Support the implementation, integration, and support of a Commercial Management System.
• Create a solution lifecycle roadmap for the CMS solutions System - plan, organize, control, evaluate and improve the system (implementation, development, operations) in alignment of evolve ONxpress needs and priorities.
• Consult, advise and collaborate with stakeholders across the entire organization and contracting authority to identify business and technology needs, innovations and to perfect the use of asset data.
• Act in alignment with user needs and system functionality to contribute to organizational policy.
• Responsible to Sr. Manager IT Applications for the IT related CMS.
• Support business and IT Day to day operations and maintenance of the CMS IT System.
  
  

Qualifications

Education & Qualifications

• Bachelor’s degree in information technology, Computer Science, Information Systems, or a related field
  
  

Certifications or Designations (Training)

• Certified Scrum Product Owner is an asset.
• Prince2 Foundation certification is an asset.
  
  

Experience

• 3+ years of experience working in IT operations, technology teams or information technology projects.
• Specialist domain knowledge of commercial management Solutions.
  
  

Skills

• Knowledge of network infrastructure, databases, software applications, and web technologies.
• Ability to manage, analyze, and interpret large datasets to inform decision-making.
• Experience with integrating diverse systems, software, and technologies to create cohesive IT solutions.
• Understanding of cloud services and how to leverage them for business solutions.
• Strong problem-solving skills to diagnose issues and devise effective solutions.
• Experience with project management tools and methodologies like Agile to oversee solution implementation from inception to delivery.
• Proficiency in creating clear and comprehensive technical documentation, including system designs, requirements, and user manuals.
• Excellent verbal and written communication skills to liaise between technical teams, stakeholders, and non-technical users.
• Ability to work collaboratively in a team environment and with cross-functional teams.
• Flexibility to adapt to new technologies, methodologies, and project requirements.
• Capacity to think critically and evaluate information from multiple perspectives to make informed decisions.
• Strong customer service orientation to address user needs and ensure satisfaction with IT solutions.
  
  

Why Work with Us?

• We offer a competitive compensation package including competitive salary, incentive pay and health benefits.
• We have an open and approachable culture that enables you to bring your best ideas forward.
• We offer flexible working arrangements to support your need to balance life at work and at home.
  
  

Privacy Notice: ONxpress Operations Inc. ("OOI"), safeguards the privacy of candidates and users of this career portal. We collect, use, and disclose personal information of job candidates solely for recruitment purposes, including, but not limited to, assessing qualifications, conducting background checks, communicating with applicants, and complying with legal obligations. Your information may be shared within OOI, and third-party recruiters within Canada and potentially in other jurisdictions to facilitate the recruitment process. We retain your data only as long as necessary and protect it according to our policies. For more information on how OOI collects, uses and discloses your personal information please review our Privacy Policy here .

Accommodation: At OOI, we celebrate diversity and strive to create an inclusive environment where everyone feels valued and respected. We encourage individuals from all backgrounds to apply, including women, visible minorities, Indigenous peoples, persons with disabilities, and individuals of any sexual orientation or gender identity. If you require accommodation at any stage of the application process, please reach out to us at careers@onxpress.com. OOI will consult with all applicants seeking accommodation during the recruitment process to ensure accommodation is provided in accordance with applicable legislation and is tailored to meet each applicant’s specific needs.