Surveillance TMS
Job Type
Full Time
Posted
January 20, 2026 11:27AM
Location
Toronto, Ontario
GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN. Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Description

Job Identification: 7771
Job Category: Surveillance
Locations: 555 Rexdale Boulevard, Toronto, ON, M9W 5L2, CA
Minimum Rate (CAD $) | Minimum Salary (CAD $) 23.51
Job Rate (CAD $) | Midpoint Salary (CAD $) 26.45
Maximum Rate (CAD $) | Maximum Salary (CAD $) 29.39


Position Summary

Under the general direction of the Surveillance Supervisor or designate a Surveillance Operator is responsible for the day to day monitoring of daily activities of the Casino via close circuit television. Ensures that all mandates from the Alcohol and Gaming Commission and OLG are adhered to. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishi ng a safe and welcoming work environment for all team members.

Key Accountabilities 

 

  • Monitors, documents and reports violations, large cash/cash equivalents transactions, excluded and self-excluded guests and unau thorized access; reports violations to the Supervisor, Surveillance
  • Maintains logs and records
  • Communicates effectively with all appropriate operational departments
  • Builds strong working relationships with guests and team mem bers
  • Ensures compliance with licensing laws, health and safety and other statutory regulations
  • Performs other duties as assigned or directed

 

Education and Qualifications

  • High School Diploma
  • Pos t secondary education in criminology or a suitable combination of education and experience an asset
  • Minimum 3 years of work experience; experience in security or surveillance an asset
  • Food Safety or Responsible Liquor Service Cert ification
  • Ability to successfully obtain a Gaming License

 

Work Environment Considerations

  • Regular office environment, non-traditional work hours may be required in certain circumstances, some travel may be required


About Us

Who we are!

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you? 

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to delight your clients!
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
  • Freedom to Innovate: supports new and better ways to be successful.
  • Be your Authentic Self: environment that values diversity as a source of strength.
  • This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don’t play games with…..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!

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